Saltwater Discount | Reef Frenzy

mastermind 631 posts Monday, 28. December 2009 08:49AM

We Welcome Sponsors Saltwater Discount as a new Sponsor and Trusted Friend. http://www.saltwaterdiscount.com/

At Saltwater Discount we have over 4000 square feet of nothing but Saltwater Fish, Corals, Inverts, and Products. We have been in business for over 15 years and have a very knowledgable staff on hand to answer any and all of your Saltwater questions.

About Us

Saltwater Discount , has been in business for 15 years, we have recently expanded our holding facility, and will serve the hobby for a very long time.
Our Goal's are Simple:

Maintain a website where hobbyists can go to purchase anything and everything they need to build, create, and maintain a successful aquarium.

Offer top quality products and livestock for sale at competitive prices.

Only sell net caught fish, corals, and invertebrates that are well acclimated to aquarium life, eating well, and healthy.

Recommend products that we have used personally and know are of top quality.

Design, build, and install all shapes, sizes, and styles of high-quality custom aquarium systems that are user friendly.

Use high-quality photographs to give our customers an up-close view of what they are buying.

Share our knowledge to help our customers make educated purchasing decisions.

Educate our customers about the importance of strong filtration, changing water currents, adequate lighting, stable water chemistry, and stable temperature in creating a balanced aquarium habitat.

Support aquaculturing facilities and captive breeding programs

Contact Us

Amy Gould

Customer Service

PO BOX 1522

St. Charles, MO 63302-1522

Phone Number: 314-438-6146

Fax: 636-947-4055

EMAIL: amy@saltwaterdiscount.com

Guarantee

All live purchases are double bagged with oxygen and securely packed into a Styrofoam box .Heating or cooling packs are added, as necessary, to ensure a comfortable travel. Cartons are clearly marked with handling requirements so delivery personnel can use extra care when handling. These steps are taken to protect your live order.

Our shipping and acclimation procedures have been established to give our live products the best chance for survival. If you follow proper acclimation procedures and experience a loss, Saltwater Discount will replace the specimen or you can use the cost of the specimen towards the purchase price of another specimen (shipping charges are not covered). Our Guarantee begins when your order is shipped and expires after 48 hours. Losses that appear to have died from trauma or bad water conditions will not be covered. Losses during this period must be reported via email along with a digital photo of the specimen as evidence of the loss. The email and photo must arrive within the 48 hour period. If the email is not sent during the 48 hour period, there will be no guarantee. For the guarantee to be in place, someone must be there to accept the package at the time of delivery or the guarantee is void.

Guarantee only applies to specimens shipped for overnight delivery, we are not liable for weather related issues, late arrivals or problems caused by the carrier. For those issues, you must contact the carrier and file a claim. Please note, our Arrive alive stay alive guarantee only applies to the original shipment , there is no guarantee on replacement items.